Self-Exclusion Policy
At Lotus365, we are committed to promoting responsible gaming and protecting our users. The Self-Exclusion Policy allows users to restrict their access to the platform if gaming is no longer enjoyable or is becoming a concern.
1. Purpose of Self-Exclusion
Self-exclusion is a responsible gaming tool that helps users:
Take a break from gaming
Regain control over time and spending
Prevent potential harm caused by excessive gaming
2. Eligibility for Self-Exclusion
Any registered user may request self-exclusion.
Requests must be made voluntarily by the account holder.
3. Self-Exclusion Periods
Users may choose to self-exclude for:
Temporary periods (e.g., 7 days, 30 days, or 90 days)
Long-term or permanent exclusion
Once activated, the self-exclusion period cannot be reversed until it expires.
4. How to Request Self-Exclusion
To activate self-exclusion:
Contact Lotus365 support through official channels
Provide account verification details if required
Once confirmed, the account will be restricted immediately.
5. Effects of Self-Exclusion
During the self-exclusion period:
Login access will be blocked
Deposits, betting, and gameplay will be disabled
Promotional messages and bonuses will stop
Any remaining balance will be handled according to platform policies.
6. User Responsibility
Users are responsible for requesting self-exclusion when needed.
Lotus365 is not liable if a user attempts to bypass self-exclusion using false details or third-party access.
7. Multiple Accounts
Creating new accounts to bypass self-exclusion is strictly prohibited.
Any such accounts will be permanently closed.
8. Account Reactivation
Temporary self-exclusion accounts will be restored only after the selected period ends.
Permanent self-exclusion accounts cannot be reactivated.
9. External Support
Users facing gaming-related problems are strongly encouraged to seek professional help or support organizations.
10. Policy Updates
Lotus365 reserves the right to modify this Self-Exclusion Policy at any time. Continued use of the platform implies acceptance of updated terms.